Partners are uniquely positioned to drive renewal revenue and unlock expansion potential, with their deep customer relationships, in-depth product knowledge, and local market expertise. However, inefficient systems and poor data quality mean that partners often struggle to keep track of their renewals pipeline. Vendors therefore must provide an easy mechanism to alert partners of all renewals ahead of time, thus enabling them to achieve higher renewal rates.
In this extract from the webinar titled “How Best to Maximize Partner Renewal Revenue and Reduce Churn” Kenneth Fox, CEO at Channelscaler, joins Rob Rosa, SVP, Global Service Sales & Customer Success at Extreme Networks, Mike Miller, VP Global Services Portfolio Management at Ribbon Communications and Sinéad McGrath, Renewal Executive at Channelscaler.
Here, the panel discusses their thoughts on best practices and challenges with supporting their partners in the following snippet: ‘How Best to Support Partners with Their Renewals Pipeline’.
Listen in as the panel reveals insights on:
- Providing Renewals Data Visibility to Distributors, Resellers & End-Customers
- Encouraging Self-Service Capabilities through an Interactive and Intuitive Renewals Program
- The Role Regular Communication Cadences Play to Ensure Higher Renewal Rates
- Achieving Higher Partner Engagement to Drive the Renewals Pipeline
Want to learn more about Partner Renewal Programs? The full recording is available on demand now.
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